Privacy Policy

Introduction

1UP Teaching ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our tutoring services or visit our website. By using our services or accessing our website, you consent to the practices described in this Privacy Policy.


Information We Collect

We collect and process various types of personal information when you use our tutoring services or interact with our website. The information we collect may include:

1.1. Personal Information:

Your name
Contact information (email address, phone number, mailing address)
Date of birth
Demographic information

1.2. Educational Information:

Academic records
Course materials
Tutoring session notes
Homework assignments

1.3. Technical Information:

IP address
Browser type and version
Device information
Log data

1.4. Payment Information:

Payment dates and amounts (if you make a payment through our website). Our payment processor is currently Stripe, Inc. We do NOT collect or store any credit card information. When you enter credit card information from our site, the fields used are actually portals to Stripe, Inc., so our servers never even see any of that information.

1.5. Communication Data:

Correspondence and communications with us


How We Use Your Information

We use your personal information for the following purposes:

2.1. Providing Tutoring Services: We use your personal information to provide tutoring services, including assessing your academic needs, scheduling tutoring sessions, and monitoring your progress.

2.2. Customer Support: We use your information to respond to your inquiries and provide customer support.

2.3. Improving Services: We use information to analyze and improve our tutoring services and website, making them more effective and user-friendly.

2.4. Communication: We may send you notifications, updates, or information related to our services, such as appointment reminders, educational materials, or service announcements.


Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties for their marketing or other purposes. We may share your information in the following circumstances:

3.1. Service Providers: We may share your information with service providers, contractors, or agents who assist us in providing our tutoring services or maintaining our website.

3.2. Legal Requirements: We may disclose your information if required to do so by law or in response to legal process, such as a court order or government request.

3.3. Business Transfers: If our business is acquired or merged with another company, your information may be transferred to the new owners.


Security Measures

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.


Your Choices

You have the following choices regarding your personal information:

5.1. Access and Correction: You can access and correct your personal information by contacting us.

5.2. Opt-Out: You can opt-out of receiving non-essential communications from us.


Children's Privacy

We take your children's privacy VERY seriously, and will not disclose any information obtained in tutoring sessions to any third parties without your express permission. The only exception would be information that we would be legally obligated to provide to authorities per local, state or federal law.


Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised effective date.


Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Arthur Douglas Black or 1UP Teaching
555 W. Granada Blvd., Suite E-4
Ormond Beach, FL 32174
profadb@live.com
386-262-5663